Please Note:  Delivery times are extended over bank holidays and can be extended through any adverse weather conditions that are beyond our control.

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All shipping costs are automatically calculated in the checkout and are displayed before you complete the purchase.

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RETURNS INFO

 

How do I Make A Return? 

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In order to return refundable products to McWhirter The Jeweller, you must return the item within 30 days of purchase in the same unworn condition as it was when received.

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Please place the product in its original packaging/display box, unworn, and include any labels or tags that might have been attached to it. You should also use the original postage parcel or box, provided it is still fit for purpose, and ensure it is securely sealed. 

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You need to specify the full value of the products being returned to the Post Office. For the purpose of the return, you should not factor in any discount that was received when purchasing the item(s). 

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We recommend sending anything valued over £50 by Royal Mail Special Delivery to cover yourself for any loss.

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Additionally, you need to ensure the insurance/compensation cover selected for the parcel either matches or exceeds the value of the products. You will be responsible for any additional insurance fees or costs that are incurred.

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Goods must be returned to us in the same condition as they were sent.

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Please note any returned items that have been worn or show signs of damage may incur a refurbishment charge. We will assess your item upon return and contact you if any charges will be made.

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Please be aware that we are unable to refund any costs paid for re-sizing or work carried out on items that you have requested.

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McWhirter The Jeweller Ltd.

64 Hill Street
Newry City
Co. Down
Northern Ireland
BT34 1BE